Terms and Conditions
Website usage regulations
Through the Website, we agree to and respect Customers’ searches, references, and display of information content available on the Website on computer screens, as well as Customers’ online shopping at any time, provided that these activities are in accordance with the Terms and Conditions and comply with Vietnamese law.
Please do not use our Website for any of the following purposes:
- Posting comments, reviews that are offensive, harassing, defamatory, threatening, disturbing, or behaving uncivilly towards others.
- Posting politically charged comments (such as propaganda, subversion, distortion against the Socialist Republic of Vietnam) or comments discriminating against religion, gender, race, or class.
- Disseminating obscene cultural products, content that is offensive or against the law.
- Spreading materials encourages others to engage in illegal activities.
- Interfering with the legitimate use of other Customers’ accounts on the Website.
- Engaging in any illegal activities related to the use of the internet, public telecommunications networks, and/or third-party intellectual property rights, or any other illegal activities.
- Performing actions or creating false information, deliberately causing confusion between oneself and other Customers or impersonating the Website’s management.
- Interfering with or disrupting internet connections or other websites connected to the Website.
- Engaging in any activities prohibited by Vietnamese law.
If any of the above activities are detected, we have the right to immediately lock or cancel your account and take other necessary measures in accordance with Vietnamese law.
Customers using our connected electronic information pages (if any) on social networks (such as Facebook, Twitter, etc.) must comply with our terms and conditions of use on those electronic information pages, social networks, and Vietnamese law.
Pricing, order refusal
We are committed to displaying only the true images of Products/Goods and striving to provide genuine Products/Goods to all Customers with the best quality and reasonable prices.
At the time of order completion, you will be informed on the computer screen of all costs you need to pay (including product price, VAT, packaging, delivery fees, and/or other fees, if any).
On the Website, the gray price is the recommended retail price of the Product/Goods by the supplier/distributor. The red price is the selling price of the Product/Goods on the Website.
We always strive to ensure the accuracy of price display on the Website. However, the value of your Order will be confirmed by us as part of the Order acceptance procedure. If the value of the Order changes before we accept your Order, Titan staff will contact you to confirm if you still wish to continue purchasing at the changed price.
In truly necessary cases (such as Force Majeure, product unavailability for any reason, or compliance with legal regulations), we reserve the right to refuse your Order.